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Rental Request
Home F.A.Q. Requirements Models/Rates
Frequently Asked Questions
RESERVATIONS / DEPOSITS / CANCELLATIONS Reservation application & Terms and Conditions signature page must be filled out in its entirety and presented for approval. Allow two to five (2-5) business days for verification of information. Upon receipt of application 7 days prior to your departure, the appropriate deposit amount will be charged to the credit card. No reservations can be held without receipt of the reservation deposit. To reserve a date it is $200.00 which will be deducted against the rental; reservations are on a first come first served basis, all units are subject to sales. In the case the unit you desired is sold, we reserve the right to substitute by floor plan. We will do our best to accommodate according to similar floor plan and amount of people you need to sleep. Should another unit not be available, the company’s liability will be limited to the refund of all refundable monies paid by the customer (the deposit). Certain major events and holidays will require a 4 day minimum rental. Please ask which Holidays and events will require 4 day minimum. All cancellations are subject to a $50.00 administration fee. ** All cancellations must be received by our office in writing 14 days prior to departure or total reservation deposit will be forfeited. **

A security deposit of $500 for all trailers, $300 for all tent trailers, and $750 for all motorhomes and a cleaning deposit of $125 for all units are required. Deposits must be paid in full no later than (7) days prior to pick up date. Deposits may be made by cash or credit card. Major credit cards accepted: Visa and MasterCard (subject to a 2% processing fee) Discover and Amex (subject to 3% processing fee)., however, a signed credit card authorization is required to be on file. Checks are accepted if received at least 2 weeks prior to departure and must clear bank (NO CHECKS WILL BE ACCEPTED AT TIME OF PICK UP). Deposits will be refunded (2-7) days after the unit is returned providing it is returned in the same condition as it was when it was rented; gas tank full, holding tanks are emptied, unit is clean, no damage was done to the Recreational vehicle, and all other terms and conditions have been met. Deposits will be credited in the same manner given for checks and credit cards. Cash deposits will be returned in the form of a check. Damages, additional charges, or any disputes may further delay deposit refund. Customer is responsible for 100% of all damage and costs to the rented unit regardless if insurance company will cover damage.

• No Mexico travel under any condition. • Additional $750 Deposit is required pets. • Additional $750 Deposit is required for smoking. • Under no circumstances will return of rental units be accepted outside of normal business hours of 9:00 a.m. and 4:00 p.m. Monday – Sunday. • In the event a unit is not returned at its scheduled appointment time, a fee of $20.00 for every hour up to 3 hours plus a $50.00 unauthorized use charge will be charged. After 3 hours late there is also an extra day charge. • The appointment time is the same as the return time. Not the time the unit leaves RVS-4-LESS, pickup any time before 4:00 counts as a day and any time returned after 9:00 counts as a day • Private, Gravel, Dirt, Beaches, or other non-public roads are prohibited. Customers will be full responsible for accidents or mechanical breakdowns occurring in a travel restricted area. • NO BURNING MAN UNDER ANY CONDITIONS. IF FOUND THAT CUSTOMER DOES GO TO BURNING MAN AGAINST OUR DEALERSHIPS RULES ALL DEPOSITS WILL BE LOST PLUS ADDITIONAL CHARGES FOR DAMAGE AND CLEANING.

SPECIAL PACKAGE RVS-4-LESS knows how exhausting a road trip can be. End your excursion Without hustling about cleaning and servicing your RV, Let us help! Go home and relax while we Do the clean-up for you. There is just a modest fee for the following: $125 for cleaning interior/exterior $50 for emptying holding tanks $30 for filling each propane tank $25 service fee plus cost of gasoline for generators WOULD YOU LIKE THE PACKAGE?

AGE REQUIREMENTS All RV drivers must be 25 (twenty-five) years of age or older and have a valid California driver’s license. All drivers must sign agreement. All renters for trailers must be 21 years of age.

SERVICE CALL Customers are provided a service contact telephone number. In case where a service call is required due to inappropriate use by customer of a unit’s mechanical features, a service call fee will be charged at the rate of $95/hour plus mileage with a minimum charge of $95. This is our normal mobile service rate. (Including drive time) Rvs4less is not responsible for any manufacturer defect or failure and there will be no refund issued in those cases. Certain things such as TV, VCR, DVD, CD, Cassette tape, generator, air conditioning, fridge, cruise control, awning, slide-out malfunction, etc. are not considered to be breakdowns.

DRY CAMPING AND LIABILITY Dry Camping is not advised: When the renter is "Dry Camping" (not connected to an external power source), problems will most likely arise due to a low battery or failure. The battery will continue to stay low until renter is connected to an external power source. RVS-4-LESS is not responsible for the battery being low or any appliance malfunctions of the vehicle due to dry camping, NO reimbursements will be given for "Dry Camping Malfunctions". RVS-4-LESS is not responsible for flat tires. Customer is liable for all parking tickets & traffic violations. Report all accidents to rental office and police immediately. Should a break down occur, customer must notify rental office for repair authorization and follow instructions provided by RVS-4-LESS. The customer is responsible for checking engine oil, fluids, lug nuts, wheels, tires and coolant level at each refueling, as well as reporting mechanical failure immediately. Customers may be held responsible for mechanical damage due to negligence in vehicle operation or failures to provide normal maintenance. In the event the vehicle is in breakdown repair for 12 hours or more, though no fault of the customer, our responsibility to customer is limited to refund of daily rate or portion thereof. Radio, air conditioning, refrigerator, microwave, appliances, cruise control, generator malfunctions, Batteries, etc. are not considered breakdowns and no refunds are available for these items.

TOWING REQUIREMENT No towing is allowed behind any rented unit. Unauthorized towing will result in forfeiture of deposit and possible additional charges. The following equipment is required. RVS-4-LESS can install on most models. Please ask for price for each installation. Please schedule an appointment prior to pick up time to avoid any further delays.

• Make sure the weight of the trailer can be pulled by your vehicle • Minimum class 32” receiver hitch • 2 or 2 5/16" ball (ask which size ball is needed when making reservations) • 7 – way round plug for hook up • Brake controller box • The height of the trailer should be no more than 18-21” from the ground to the top of the ball. • Check the tongue weight for towing on the bumper and with a receiver hitch • **If you are not sure, ask RVS-4-LESS for information on matching tow vehicle to the right trailer**

DEFINITIONS “Agreement” Means all terms and conditions found in this form, and addenda and any additional materials we provide at the time of rental. “You” or “your” means the person identified as the renter on this form, any person signing this agreement, and authorized driver and any person or organization to whom charges are billed by us at its or the renter’s direction. All persons referred to as “you” or “your” are jointly and severally bound by this agreement, “We”, “our” or “us” means the business renting the towed vehicle is you. “Authorized driver” means you and additional driver approved and listed by us on this agreement. “Vehicle” Means the non-motorized towed recreational vehicle identified in this agreement and any vehicle we substitute for it. “Loss of use” means the loss of our right to use the vehicle for any reason because of damage to it or loss of it during this rental. Loss of use is calculated by multiplying the number of days from the date of damage to the vehicle until it is repaired or replaced times the daily rental rate.

RENTAL, INDEMNITY AND WARRANTIES This is a contract for rental of the vehicle. We may repossess the vehicle at your expense without notice to you, if the vehicle is abandoned or used in violation of law of this agreement. You agree to indemnify us, defend us and hold us harmless from all claims, liability, costs and attorney fees we incur resulting from, or arising out of, this rental and your use of the vehicle. We make no warranties, express, implied or apparent, regarding the vehicle, no warranty of merchantability and not warranty that the vehicle is fir for a particular purpose.

CONDITION AND RETURN OF VEHICLE You must return the vehicle to our rental office or other location we specify, on the date and time specified in this agreement, and in the same condition that your received item except for ordinary wear, If the vehicle is returned after closing hours, you remain responsible for the safety of, and any damage to, the vehicle until we inspect it upon our next opening for business. Service to the vehicle replacement of parts or accessories during the rental must have our prior approval by management.

RESPONSIBILITY FOR DAMAGE OR LOSS’ REPORTING TO POLICE You are responsible all damages to, or loss of theft of, the vehicle, which includes the cost of repair or the actual retail cash value of the vehicle if it is not repairable or if we elect not to repair it, loss of use, diminished value of the vehicle cause by damage to it or repair of it, missing equipment, and a reasonable charge to cover our administrative expenses connected with any damage claim, whether or not you are at fault. You must report all accidents involving the vehicle to us and the police within 24 hours of occurrence.

PROHIBITED USES The following acts or uses of the vehicle are prohibited: a) towing the vehicle: (i) by anyone who is not an authorized driver, or by anyone whose driving license is suspended in any jurisdiction; (ii) by anyone under the influence of drugs or alcohol; (iii) by anyone who obtained the vehicle or extended the rental period by giving us false, fraudulent or misleading information; (iv) in furtherance of any illegal purpose or under any circumstance that would constitute a violation of law other than a minor traffic citation; (v) to carry persons or property for hire’ (vi) in any race, speed test or contest; (iv) to carry dangerous or hazardous items or illegal materiel; (viii) outside the united states; (ix) when loaded beyond its capacity, as determined by the manufacturer of the vehicle; (x) when driven through or under any underpass or other structure without sufficient overhead or side clearance; (xi) when it is reasonable to expect you to know that further operation would damage the vehicle; (xiii) in a manner that cases damage to the vehicle due to inadequately secured cargo; (xvi) on unpaved roads; or, (b) failing to summon the police to any accident involving the vehicle that caused personal injury or property damage; (c) damaging the vehi8cle by your intentional, wanton, willful, or reckless conduct; (d) damaging the vehicle by placing tire chains, signs, lettering or painting on the outside of the vehicle; (g) damaging the vehicle by lacing loudspeakers or other sound equipment on the exterior of the vehicle; and, (h) if the vehicle is equipped with an outside fuel station, using any fuel octane rated higher that 87.

INSURANCE Your are responsible for all damage or loss you cause to others, you have provided us with an insurance binder indicating that you have primary liability, collision and comprehensive insurance covering you, us, and the vehicle.

CHARGES You agree to pay us on demand for all charges due us under this agreement, including, but not limited to: (a) time for the period during which you keep the vehicle; (b) charges for additional drivers; (c) charges for the optional services; (d) applicable taxes; (e) all traffic, toll or parking violations, fines, penalties, citations, forfeitures, court costs, towing charges and other expenses involving the vehicle assessed against us or the vehicle; if you fail to pay a traffic or toll charge to the charging authority, you will pay us all fees owed to the charging authority plus our administrative fee of $50 for each such charge; (g) $100, plus $5/mile for every mile between the renting location and the place where the vehicle is returned, repossessed or abandoned, plus any additional recovery expenses we incur; (h) all costs, including pre- and post-judgment attorney fees, we incur collecting payment from you or otherwise enforcing our rights under this agreement; (i) a 5% late payment fee, or the maximum amount allowed by law (if lower than 5%) on all amounts paid after the vehicle is returned; (j) $50 or the maximum amount permitted by law, whichever is greater, if you pay us with a check returned unpaid for any reason; and (k) a reasonable fee not to exceed $350 to clean the vehicle, if returned substantially less clean that when rented; (1) a dumping fee of $75 if the vehicle’s waste have not been drained (valves open, caps off) by you prior to return of the vehicle; (m) a refueling fee of $25 plus the cost of fuel if you fail to refill a fuel tank. We will not refund any of the time or mileage charges if you return the vehicle earlier than the date or time due in.

DEPOSIT We may use your deposit to pay any monies owed to us under this agreement.

YOUR PROPERTY You release us, our agents and employees from all claims for loss of, or damage to, your personal property or that of any other person, that we received, handled or stored, or that was left or carried in or on the vehicle or in any service vehicle or in our offices, whether or not the loss of damage was caused by our negligence or was otherwise our responsibility.

MODIFICATIONS No term of this agreement can be waived or modified except by a writing that we have signed. This agreement constitutes the entire agreement between you and us. All prior representations and agreements between you and us regarding this rental are merged into this agreement.

MISCELLANEOUS A waiver by us of any breach of this agreement is not a waiver of any additional breach or waiver of the performance of your obligations under this agreement, Our acceptance of payment from you or our failure, refusal or neglect to exercise any of our rights under this agreement does not constitute a waiver of any other provision of this agreement, Unless prohibited by law, you release us from any liability for consequential, special or punitive damages in connection with this rental or the reservation of a vehicle. You will indemnify, defend, and hold us harmless from and against any claim arising out of unsafe fueling practices committed by you or your agent. If any provision of this agreement is deemed void or unenforceable, the remaining provisions are valid and enforceable.

CHECK OUT – CHECK IN Pick up hours - 9:00 am to 4:00 pm Monday-Sunday Return hours - 9:00 am to 4:00 pm Monday-Sunday For your convenience and to serve you best, schedule a specific arrival time for pick-up. The unit will be checked out completely as to operation and condition with you and a representative before departure. At time of check out, all vehicles will have propane, gas (Motorized Only), holding tank will be dumped and the interior and exterior will be clean. ** Only authorized drivers are allowed to pick-up or return units. Non – compliance with this condition will result in forfeiture of security deposit and may leave customer liable for charges and damage. ** Allow at least one (1) hour for check out

Upon return, the vehicle will be inspected. The interior and exterior are to be clean and all personal belongings removed. RVS-4-LESS Will not be held responsible for items left in vehicles at time of return. Based on the condition of the rental unit at the time of return, the appropriate charges will be applied against the security and cleaning deposits. In case of damage to the unit, the proper documentation will be made at time of return. Returns are to be back same time as pickup. For drop-offs there is a $20.00 charge for every hour late up to 3 hours plus an unauthorized rental Charge of $50.00. After 3 hours there is an extra day charge. For pickups there is a $20.00 charge for every hour late up to 3 hours. No refunds will be made for early returns, late pickups, or unused miles. Allow at least (1) hour for check in and check out.


WE HAVE THREE LOCATIONS NOW!

QUARTZSITE, AZ

PARKER, AZ

MADERA, CA

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